Delivery And Returns
Here at stoveglass-direct items are held in stock as such are generally despatched within 48 hours of purchase.
Most goods are sent First Class and a one off carriage fee of £4.95 there is no limit to the number of items ordered.
Heavier items will be sent royal mail tracked 48 hour service at the same cost £4.95
Custom made glass has to be cut to order as such please allow 5 working days for delivery
If your goods have not been received within this period please feel free to email or call us on 01422 831413
Refunds and Returns
Stoveglass-direct.co.uk offer refunds on returned items within 14 days of purchase assuming they are returned in original packaging the address for returns is as follows:
20 Rochdale Road
tel 01422 831413
Please send returns tracked delivery along with a copy of the purchase invoice.
Regrettably we can not accept returns on “special orders” which would be stove glass cut to size and stove fire bricks cut to size