Delivery And Returns

Delivery

Here at stoveglass-direct items are held in stock as such are generally despatched within 48 hours of purchase.

Most goods are sent First Class and a one off carriage fee of £4.95 there is no limit to the number of items ordered.

Heavier items will be sent royal mail tracked 48 hour service at the same cost £4.95

Custom made glass has to be cut to order as such please allow 5 working days for delivery

If your goods have not been received within this period please feel free to email or call us on 01422 831413

Refunds and Returns

Stoveglass-direct.co.uk offer refunds on returned items within 14 days of purchase assuming they are returned in original packaging the address for returns is as follows:

Stoveglass-Direct.co.uk

20 Rochdale Road

Triangle

Sowerby Bridge

HX6 3NE

tel 01422 831413

email: info@stoveglass-direct.co.uk

Please send returns tracked delivery along with a copy of the purchase invoice.

Regrettably we can not accept returns on “special orders” which would be stove glass cut to size and stove fire bricks cut to size